Byjus — Tablet Learning Program

We have paid Rs. 63000 for Learing Course but atthe time of taking course the counselor Mr. Urvishkumar Soni has promised that in any case if student do not understand the course or if we do not want to cointune the course than within 15 days we can make the cencellation request and claim the refund for the amount paid.This also has been written in the email provided my Mr. Urvishkumar Soni that within 15 days of observation period we can make a cancel request and claim the refund. Now in present scenario my Daughter is suffering from headche while learing on tablet. She Complains the headche while she learns with the tablet even for he 5 minutes. and due to this i have requested to the company to immidiatley cancel the program and refund the money but they are jsut passing the time and not making the refund for the amount paid.