Byju's — Very Bad Customer Experience & Unrealistic Customer Service

Address: Bengaluru

Order ID: SO-[protected]
Wanted to bring it to your notice that Byju's is portraying unfair practices and they are not delivering on the promises made at the time of sales. I had reached out to the cancellations team within 15 days of purchase as I was not satisfied with the quality of coaching and support.

The cancellation team is unresponsive and gives vague answers when a customer calls. The pricing is aimed at fleecing the customer and showing the student grades low and reduces self-esteem at the time of purchase.

Request them to reach on [protected] for further details. Thanks