Byju's — Wants a refund amount from BYJU'S, I was cheated by BYJU'S employee

Address: 582 Krishna Nagar, Kydganj, Prayagraj, 211003 Uttar Pradesh

Hello Sir/Madam,

I am Raj Kamal Sahu, a Friend of Ishu Srivastava from Praygraj, Uttar Pradesh. Writing this email behalf of my friend ISHU Srivastava.

He is recently convinced and bought a BYJUS course from BYJUS Employee ( Abhishek Chauhan[protected].

Here is the BYJUS Product number ( TNL[protected] )

My concern is as briefed by a BYJUS employee ( Abhishek Chauhan[protected] regarding the product that I was purchased on[protected], The BYJUS employee briefed us please take a trial of 15 days, and if you are not interested in the course simply call us on toll-free number (+91 [protected]) and told us we are not interested in your course anymore and wants refund amount which I was paid INR 15000 cash to BYJUS employee ( Abhishek Chauhan[protected].

I told everything all about my concern and a response from the support helpline team said after listing my concern will take action in the next 48 hours and resolve your issue.

As briefed by a BYJUS employee ( Abhishek Chauhan[protected] regarding the product and terms and conditions. We are not interested anymore in the BYJUS course that I was perched on[protected] and Me and My wife decided to take a refund amount of INR 15000 that I was paid in cash to the BYJUS employee ( Abhishek Chauhan[protected].

I have informed the support helpline team (+91 [protected]) within 15 days of the trial. It has almost 20 days of complaints. But the result is I did not get any response and my issue can not be resolved.

So I am requesting you, please resolve my issue so I can get relief.

Thanks and Regards,
ISHU Srivastava
+91- [protected]
582 Krishna Nagar, Kydganj, Prayagraj, 211003 Uttar Pradesh