Byju's — We did not like 10th classes study process

Address: A-14& 15SF, sec 59 Noida UP

Placed my order with Byju's sales representative who visited us on 05 May 2022. Paid amount Rs 8000+44000 for 1 yrs/ course class 10 CBSE BOARD. My daughter did not like the poor proces of studies in two to three classes and immediately send mail to refund process ( as we have been confirmed by representative upon not liking the study. Till 10th June 2022, we were kept in dark about refund process and all of sudden they process study material for which we said no, amount. Since last 30 days we are not being informed about status of cancellation. This is unnecessary harassment from Byju's team. We urge to resolve the issue and process refund ASAP.