[Resolved] Cadbury Dairy Milk — Worst condition product

Shailly panchal

from Ahmedabad, Gujarat

Dec 12, 2021

Website: www.cadbury.co.uk/products/cadbury-dairy-milk-11294

Hi Sir, We Bought chocolate from store on 12-Dec 2021 evening. We have attached the chocolate condition pictures. Chocolate has broken and not in a good condition to eat. How can we believe cadbury products if you people are giving this kind of service to customers. Regards, shailly panchal .. -+91 [protected]

+1 photos

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Jan 14, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)