Address: Mumbai City, Maharashtra |
I had ordered for a Devil's Own and Cafe Frappe for which I had told specifically NEITHER TO PUT VANILLA ICE CREAM NOR WHIPPED CREAM in any of those two drinks. Still, I was billed for "Double Vanilla Scoop" and the waiter went on arguing with me that they had put the vanilla ice cream when in reality there was no trace of it in any of them.I had ordered for sizzling brownie as well and again they billed for a vanilla double scoop for no reason! The bill amount turned out to be Rs.371 more than what it should have been including the taxes.
I am absolutely disappointed with your service and will never again visit any of your stores after this incident.This is just sheer cheating and lack of honesty! Please train your staff well and dismiss them if they try to cheat the costumers!
My bill no.-5783
Date-4/10/14
Branch - Shop No. 1, Ground Floor, Gautam Apartments, Seven Bungalow, Juhu Versova Road, Andheri (West) Mumbai-400053
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