[Resolved]  Cafe Coffee Day — Coffee day filter coffee powder

Address:500004

I am a regular customer of coffee day fresh and ground filter coffee [80-20] powder over past ten years with membership card # is [protected]. I regularly purchase 80-20 filter coffee fresh and ground at the cafe coffee day stores
However, recently, i purchased the readymade 500gm filter coffee powder [80-20] from the cafe coffee day dealer at amalgamated holdings limited, no.6-3-698/8, venkataramana colony, hyderabad-500 004 on[protected],
Vide bill no. 197, code: hyl 1158, tin no: [protected], for rs. 192/-.
The manufacture date on the pack mentioned is 13/02/2017, but the coffee seems old stock. On using the filter coffee, we found it tasteless, odourless and doesn't taste like coffee.
I request the company to let me return of the commodity to the store and replace it with fresh ground coffee beans in 80-20 proportion as per weight of powder returned. This may please be treated as urgent.
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May 19, 2017
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Cafe Coffee Day Customer Care's response
Hi

Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
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