[Resolved] Cafe Coffee Day — did not get what i ordered (incomplete order)

Nisha Jacob

from Delhi, Delhi

Oct 18, 2017

Address: Gurgaon, Haryana

Ordered 2 cocoa fudge from ccd, shop no. 1, 3rd floor, ambience mall, gurgaon. Vide bill no. 44629 on 17.10.2017 at 1748 hrs. After serving the order, was informed by the attendant that one of the ingredients (Chocolate sticks), the reason why i bought it in the first place, is not there.
Very annoyed. Should have been informed about it before serving.

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Nov 20, 2017

Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2017

Cafe Coffee Day Customer Care's response Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day