[Resolved] Cafe Coffee Day — double charges collected for me. .... for 3 times

[Resolved] Cafe Coffee Day — double charges collected for me. .... for 3 times

K Kalandhar Rahul from Sambalpur, Odisha Oct 16, 2017

I am going to 3 times at ccd thillainagar branch... The food was very nice. ..the manager and staff also very friendly. ...for all customers. ...now coming my matter... First time i am pay by PhonePe app... Double time request received. ... I am pay the the amount. ..and second time pay by card. .. First time swipe the card but he say not working and second time swipe the card. ... But two times debit my account.. And 3 rd time for today monday again the same issue. ...the manager say its automatically credit to your account with in 24 hours. .and you know the same dialogue say the staff for second time issue but not credit to my account. ...what I can do. ... And my last request. ...no dustbin and tv..ccd without TV i can't believe this. ... +0 photos Was this information helpful? No (0) Yes (0)
Nov 20, 2017 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Oct 19, 2017 Cafe Coffee Day Customer Care's response Hi, Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com. So that we can try reaching you and get the issue resolve. Regards, Team Cafe Coffee Day
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Nidday

from Delhi, Delhi

Oct 23, 2017

I got a free coffee with the purchase of dairy milk silk chocolate, when I went to ccd to avail it they refused to serve me saying that their system wasn't working and they couldn't redeem the coupon, after a week I again went to them they told me the same [censored] again. This happened at CCD new friends colony, New Delhi.