[Resolved]  Cafe Coffee Day — misleading and duping customer while billing

Address: Kolkata, West Bengal
Website: www.cafecoffeeday.com

I was charged almost three times the expected amount at the city center outlet of cafe coffee day (Kolkata) as the servers were misleading while taking the order. I was lead to believe that i was being offered free of charge toppings on the drink that i ordered when in fact, the toppings costed more almost thrice the actual drink. I am looking for a refund of the amount that i was charged dishonestly.
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Sep 21, 2017
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2017
Cafe Coffee Day Customer Care's response
Hi,

Please send us your contact details, which cafe visited and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day.
 
1 Comment

Comments

Hello. I have already emailed the required details to [protected]@cafecoffeeday.com. Please look into the same.

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