[Resolved] Cafe Coffee Day — offer rejected

komal.mutreja

from Mumbai, Maharashtra

Sep 13, 2014

Address: Mumbai City, Maharashtra

I got an one plus one offer After downloading line and i reached the ccd outlet at mahim shivaji park and i stood and order for one plus one frappy at 11.55 the sales executive named shravan thakur refuced the offer saying the offer is valid till 12 only..u can also check the cctv footage at what time I was standing in the line...this is the worst ever experince of my live and i will never visit the shivaji park ccd again.i would like u to take action on the boy and would expect an apology.

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2014

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing regarding your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. We will forward the mail to the concerned and get back to you after investigating the issue at our end. Do let us know if we can call you and what is your contact number. We look forward to hearing from you. Regards, Team Cafe Coffee Day [protected]@cafecoffeeday.com