[Resolved]  Cafe Coffee Day — Pathetic service and poor team

Address: Kolkata, West Bengal

I went to Cafe coffee day - Camac Street Kolkata on 6th July around 4PM. There were two ants in my apple drink with Mint. Mr. Haider told us that ant was not there in drink it must have come from the Mint. Later when we asked him to replace the drink instead of being sorry, he only gave excuses but later gave new apple drink. When we asked from mint, they refused to change and started arguing. Mr. Shubam who old that he was store incharge, told us that he is not going to change the mint and that he has not put the ant as an conscious effort. They were pathetic bunch of ppl and had no sense of customer services. They never said sorry for ant in the drink. He later said u give her mint, as if he is giving some beggar a penny. Pathetic. I would never want to go to CCD again and would ask all my frnz to restrain from it!