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Cafe Coffee Day

[Resolved]  Cafe Coffee Day — Quality of product

Address: Kolkata, West Bengal

Just look at the image I have attached to this complaint, and let me know from which angle what the Coffee Day in Shopper's Stop at South City mall in Kolkata, India produced and charged me for, is even remotely close to anything that the your advertisement promises.
This is what I received when ordering your "summer special" tiramisu smoothie. The excitement I arrived with to specifically order this one thing from your menu for myself was clearly pointless.
So upsetting. Please keep watch on the quality of the execution by your staff, which YOU have hired.
And this isn't the first time this has happened to me at one of your baristas, but it is the first time I am complaining because I've had just about enough.
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Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2016
Cafe Coffee Day Customer Care's response Dear Ma'am,   We appreciate your effort in writing to us regarding your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. Please allow us to check on the below issue at the café and get back to you at the earliest. Do let us know if we can call you and what is your contact number at [protected]@cafecoffeeday.com We look forward to hearing from you. Regards, Team Cafe Coffee Day.
 
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    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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