[Resolved] Cafe Coffee Day — regarding inappropriate information given

Prathamesh Choudhury

from Mumbai, Maharashtra

Apr 29, 2015

Address: Lucknow, Uttar Pradesh

I visited CCD at patrakarpuram crossing where I had ordered two Devils own and one cold sparkle and at the time of order the men at work asked us whether to add chocolate syrup and ice-cream or not but didnt informed us that the prices for these additionals was extra. This should not repeat in future.

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2015

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing about your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. We would like to contact you for some more details of your visit and get back to you after investigating the issue at our end. Do let us know if we can call you and what is your contact number. We look forward to hearing from you at [protected]@cafecoffeeday.com. Regards, Team Cafe Coffee Day