[Resolved]  Cafe Coffee Day — regarding staff behaviour!

Address: Rajkot, Gujarat, 360005

Worst experience at ccd, rajkot.

This message is regarding inconvenience and rude behaviour faced by one your regular customers at outlet in rajkot next to big bazaar l.

I would like to bring to your notice that today afternoon (22nd july, 2019) i have faced worst experience at ccd. I have been huge fan of ccd coffees and not to mention about my my loyalty towards it.
However, day by day quality of coffee is degrading at above mentioned outlet.
Although, i ignored that and still continued to visit regularly till i faced horrible behaviour from your staff today.

Basic idea o[censored]s consumers for paying 200 rupees for a cup of coffee is not only coffee but service offered along with it like relaxation, peace, an opportunity of conversation. However, it seems to be impossible at your outlet these days. Today, when we entered. It was hot afternoon and we were looking in menu to decide what to order meanwhile one of your employees started nagging us about “place an order”. With due respect we placed an order. Story doesn’t end here. Within next 50 minutes one of their employees started nagging us again and again about placing an order as their policy says to order after “every one hour”.

First of all i want your confirmation regarding this policy. Second of all i want you to brief me about your stupid, pathetic policy of ordering after every one hour. Third of all, i don’t understand what kind of policy is this? So we are supposed to finish our food in one hour only? What if i don’t have enough capacity to eat food but i am meeting my friend after a long time and i want time to finish my conversation? What if i am on date and i need time to finish my conversation.
Moreover, i respect about your policy but then why it is not mentioned anywhere? If you would mention it i will never choose to come at a place where i am constantly nagged about placing an order at every hour even though cafe is completely empty and no one is waiting. On top of it staff rudely arguing about the same.