Canara Bank — transaction failed request to refund the debited amount to sb a/c

Mar 25, 2019

Updated by Rajasekaran. J amount not refunded to my a/c.so for. why this much delay.I need money I have been your customer for past 30 years.I will wait for another one week otherwise I will close my a/c and see the justice thro' consumer court. I am fed up with your service

Mar 25, 2019

Updated by Rajasekaran. J regarding the above complaint I enquired about this with beneficiary end(saravanastoreslegend the legend, Padi branch) they told amount was refunded to your bank 18.3.19. but bank says not yet. are they playing with customers. I am running 59 years and I have to go to bank at least 4 to 5 times but there is no solution.( have it in mind this is summer too hot)very poor response from ayanavaram branch staff and I am ready to cancelled my a/c as soon as my amount is refund

Mar 26, 2019

Updated by Rajasekaran. J today I went to bank and met one lady staff (I think she is assistant manager) regarding the above again she told it will take another 15days. I was shocked and I told her that after refund of my amount I am going to close my a/c she got angry and handed this matter to branch manager(see the responsibility and dedication of this kind of staff) I have narrated every thing to manager and he promised me that he will do his best. today evening itself I received my money after 26days which is credited in my a/c. thanks to ayanavaram branch manager Mr.sankarapandian. every staff of bank should have responsibilityand they have to realise that they are getting salary from customer's money.