[Resolved] Ford — Not delivering the car

bijupointk

from Chennai, Tamil Nadu

Oct 14, 2013

Address: Chennai, Tamil Nadu

I have given my car(FORD FIESTA) to FORD service center (Sembakkam-Chennai branch) for a minor repair on 03rd Oct 2013.The job was only to paint one panel.They committed (Mr.Balaji) to give my car on 8th October but even now i have not received my car.Whenever i call they tell their own excuse.Finally Mr Balaji informed to give the car on Friday(11th Oct)and myself planned for a family trip to Kerala and booked some hotels.Since i did not get the car right time, i canceled the trip and lost some money due this irresponsible behavior ford service center.

Even now i have not received the car(14-Oct -2013).Request you to help on this regard.

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Aug 14, 2020

Complaint marked as Resolved

Ford customer support has been notified about the posted complaint.

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Comments

Ford India Customer Care

Oct 18, 2013

Verified Support

HI,

Customer Vehicle details, contact details not available.

Thanks and Regard,
Rajesh R,
FIL - Customer Relations,
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