Hi,
This is for customerID 560285 I have been using cashe Sep 2020 never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement, I got message that transfer is pending on 10.05.2024 got message of transfer failed, again reapplied on 10.05.2024, still showing Your Loan Transfer is Under Process.
When raising ticket on app, getting same reply every time and ticket is getting closed immediately
Dear Customer,
We are happy to inform you that your loan application with CASHe has been approved at our end.
This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.
While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.
We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.
We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Should you have any questions or concerns, please feel free to reach out to us. Was this information helpful? | 
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