[Resolved] Cashkaro.com — cashback for amazon coupon not paid

[Resolved] Cashkaro.com — cashback for amazon coupon not paid

N nish123zx from Pune, Maharashtra May 28, 2019

Its been more than 15 days thAt my requested cashback in form of amazon coupon has not been paid yet. my cashkaro id is: nishreen.[protected]@gmail.com after sending so many emails and messages through wesbite there is no answer to the cashbck payment. also the phone calls remain unanswered. it becomes very difficult to reach out to customer care team in case of such issues Was this information helpful? No (0) Yes (0)
Jul 5, 2019 Complaint marked as Resolved CashKaro.com customer support has been notified about the posted complaint. Verified Support May 28, 2019 CashKaro.com Customer Care's response Hi Nishreen, We are very sorry for the inconvenience caused. We checked the status of your payment request and found that it is on hold. This is because when a payment request for gift voucher is placed for an email ID different than the registered CashKaro ID, we confirm from the user before processing the same as a security measure. An email in this regard is sent to the registered email ID and as soon as we receive the confirmation from the user, the vouchers are processed and emailed within 24 hours. We had not received this confirmation from your registered mail ID, hence the delay. We have now sent the GIft Card to the CashKaro registered Email ID. We request you to please check your inbox and spam folder for the same. Regards, Team CashKaro
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nish123zx

from Pune, Maharashtra

May 28, 2019

Rs 260.04 has been Paid to you by CashKaro. Refer Friends and Earn 10% Lifetime Cashback.

i have recd this sms but there is no amzonvoucher sent to me. they themselves have used tue voucher and showed the cashback as paid off