[Resolved]  Cashkaro.com — cashback payment not received

I had requested for cashback payment as amazon gift card from cashkaro for rs 429.37 some 3 weeks back.
I got a mail from cashkaro on 01.02.2019 that cashback payment has been made but i didn't receive any gift card either as email or sms. Plz resolve this as early as possible.
Seems cashkaro is not sincere in fulfiling its commitments.
Email: [protected]@gmail.com