[Resolved] Cashkaro.com — Delaying of cashback

vishwash gupta

from Bhubaneshwar, Odisha

Apr 19, 2016

Address: Gurgaon, Haryana, 120002

I purchased some items from firstcry.com via cashkaro.com . But cashback which was to be confirmed in march still not confirmed till now. Last month i had contacted costumer care they said it will be available for payment on 15 april which is a month late but still now april is near end and nearly 45 days past the date of cashback available for payment iand i had not received a penny from cashkaro

+4 photos

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Complaint marked as Resolved

CashKaro.com customer support has been notified about the posted complaint.

Apr 19, 2016

Updated by vishwash gupta my registered email is : [protected]@gmail.com

Verified Support

Apr 21, 2016

CashKaro.com Customer Care's response Hi Vishwas,

Hope you are doing well.

This is regarding your ‘Pending’ transactions with Firstcry for the month of October & November 2015. We would like to inform you that the retailer has disapproved these transactions from their end. However, we have not marked these transactions as cancelled and our team is chasing them to get these approved. We are trying to get these resolved at the earliest. Once we have an update from the retailer, we will surely get back to you about the same. We appreciate your patience and cooperation.

Feel free to write back to us at [protected]@cashkaro.com. Have a wonderful day!

Regards,
Team CashKaro

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Comments

vishwash gupta

from Bhubaneshwar, Odisha

Apr 21, 2016

But my transactions are dated for the month of december and january, please see the photos provided by me. There is no transactions of month october & november.