| Address: New Delhi, Delhi, 302004 | | Website: Shatabdi express |
I am still travelling in the train 12015 Ajmer shatabdi, coach C-13 seat no. 38 and 39 and a staff member H.S Kushwaha of this train, precisely at 7:15 am, misbehaved, by refusing to serve tea to me as I was 'sleeping on the seat' for which I had paid as according to him since I was sleeping so I won't be served now even if I have asked, even though the cost of the food and everything has been paid for in my ticket itself and hence I do not deserve tea because I was sleeping on my own seat at 7:15 in the morning and according to shatabdi express, when you ask for it, you're supposed to get something for which you have already paid. On confronting that man he changed the facts saying that the water is too cold for the tea and ' if you keep on sleeping then I won't serve I have said it befor'. If I have paid for something, it is their duty to keep it in front of me .or if that is not possible at least they should be courteous enough to talk politely and behave like he should have .i had such high expectations from this train but sadly I'm never going travel in it again if they keep having staff like this . Was this information helpful? | 
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