[Resolved]  Cera — sanitaryware (toilet seat)

Address: Pune, Maharashtra, 412307

Cera Anglo-Indian toilet seat installed developed a crack from outside.
When I raised a complaint at Cera, the executive attended the request, and visited my house.
He simply said that the crack is developed because of over-tightening of screws, and went off.
Now, it has been 1 yrs and 3 months since I took the possession of my new house, and facing this type of problems in sanitaryware.

Here, the manufacturer of product is blaming the builder, and the builder blames manufacturer; but overall, the person who is in loss is always the consumer/customer/end user (that is the common man).
The common man suffers financially and mentally.