Chandigarh University — complaint for fee refund

Address: Chandigarh, Chandigarh

Respected sir
I locked my seat at chandigarh university by paying Rs10, 000. But due to some reason my parents decided not take admission in this college. I was informed that my money will be returned to me with in 90 days i.e. 3 months approx. .I regularly used to call in your office regarding refund but my calls were not answered because of which I wasn't aware that the last date for applying for refund was 15 July 2018 and at the time of admission I was told by the receptionist that I can refund the money at any time within 90 days but they did not mentioned any further details about it.With respect it was not brought under my knowledge so kindly look into matter as today when finally my call was answered by a mam then she told me that the date for applying for refund is over. It's is a very big issue for me and my family as the amount is really huge.
Thanking you