Chandigarh University — Fees refund query

Address: chandigarh

I applied for admission in January 2022 session on 5th Jan. However, due to some personal reasons I have changed my mind and send email with my request for cancellation. I received an email from Helpdesk on the same day stating they will get back soon. Its been 14 days now, and when I contacted the university again, I was being told that it takes 3 months. I can't believe it. My admission was not even confirmed. What for 3 months ?