| Address: New Delhi, Delhi, 110088 |
Hello Sir,
My father purchased a pre owned Chevrolet Beat LT petrol, 2010 model, (26, 000kms drove) from Chawla motors, pitampura, New Delhi on 24/oct/2016 at the cost of 1.8 Lakhs. The car was looking very decent from outside was okay during test ride so he took the car & made the full payment through NEFT. he issued selling letter, original bill of the car, & expired insurance records.
He told us that RC transfer would take around 15 days & after that we can renew the insurance. so, we took the car home. when we called after 15 days & asked about he RC he asked to wait a week or so & this continued to happen for 3 months & after that he finally gave us the new RC.
During these 3 months the i was not able to drive the car because of 2 main reasons, 1st: The insurance was expired & without the RC it can't be renewed.
2nd : The fuel tank of the car was broken+ the fuel pump was not working & the cap of fuel pump was broken. I found out this problem when a day when i was shifting the car to a different place & suddenly the pickup got very bad it developed ignition problems.
I checked with the local mechanic & then he found out these flaws.
After getting the RC, i got the insurance & PUC renewed & then went to Chevrolet service centre to get it repaired & just by chance i asked the advisor to check the service record of the vehicle to cross check if the car was accidental. (Dealer told me that it wasn't) & i was shocked to hear that the car met with 3 accidents during[protected] & the last entry was at 50k kms.
That's how i found out that the dealer manipulated the odometer & reduced it to less than half.
Now i want the full refund of 1.8Lakhs + 35k (that i paid for repairs+insurance) & 1 Lakh of compensation as i suffered a lot because of that. it has been more than 3 months since we brought the car & wasn't able to drove it.
The document i have :
1. copy of selling letter.
2. bank statement showing the NEFT amount.
3.Original bill of the car.
4.Previous insurance of car .
5.Snapshot of the cartrade App page from where i got to know about the car. (it is the only place where it show 26, 000km).
Please reply to this complained asap.
Thanks in advance .
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