[Resolved]  Chennai Tyre House/bridgestone — Defective Tyre Purchased

Address: Chennai, Tamil Nadu

I had purchased one set(4no''s) of tubless tyres to replace all the tyres of my Hyundai santro Xing car on 1/07/2014 from Chennai Tyre House, Ramapuram, Chennai.The front tyres were of Bridgestone make. On 27/07/14 when I wanted to take my car out, it was seen that one of the front tyre was punctured.Since I used to thoroughly check the tyres before the drive, I took the punctured tyre to the shop and there it was found that the tyre is damaged and has to be replaced.The dealer refused to change the tyre and asked me to contact the manufacturer.I contacted the manufacturer and they came to inspect the tyre and found that the tyre was damaged and agreed to replace the tyre but I had to pay half the amount more.Since I had to rectify the problem at the earliest, I agreed for the same but even after that the dealers/manufacturers were not at all co operative and used to tell me that the tyres were out of stock and after a number of telephone calls and emails I got the tyres replaced on 22/10/2014.Now the same tyre which was replaced got punctured on 07/12/14. Since there is no use of contacting the dealers/manufacturer as they are not at all cooperative, I would like to know the possibility in geting my money back or to get my defective tyre replaced with out any additional cost implication to me.