Address: Lucknow, Uttar Pradesh, 226012 | Website: fortunetechbuilder.com |
Hii,
I had Purchase[protected] Chevrolet Cruze LTZ, Model - 2012, Maine Megha Auto Deales (I) Pvt Ltd, Me Service K Liye Bheji Gadi Me Clutch Ki Problem Thi aur kuch aur bhi problems thi. service k liye dealers me Advisor Salman Charge Lete hai maine unko gadi de di unke according 5 days me handover kar denge car aur wo gadi time se nahi handover kar paye unhone meri gadi .[protected] ko handover ki .[protected] ko Time : 5: 40 pm ko kharab ho gayi fir maine customer care ;pe call ki but call not to connect fir next day megha auto dealers se time 10:30 am pe baat hui and share my problems and reply aata hai ki half hour me apki gadi pic karwa li jaygi. jab 1 ghante k baad bhi koi call ya response nahi aata tho maine dobara call ki to wo log bolte hai ki gadi tou nahi ho paygi meri gadi ka engine khrab hai to wo log kehte hai ki aap 1550 rupee ka plan le lijye tho 1 year tak apki gadi kahi bhi khrab hoti tho company tou karaygi. to maine bola aap abhi mera problem solve kar dijye then i have to purchase your plan next time.uske baad company ne koi bhi followup nahi kiya .then maine customer care ko call ki aur puri baat batayi unhone 24 hours ka tat diya aur ek complain number diya[protected] aur isko resolve karne ka 12 ghante ka time diya .and next day mujhe call aati hai megha auto dealer i traf se aur unhone meri gadi dusre din lagbhag 5:30 pm ko mangwai .then again next day maine apni taraf se call, ki company ko tho udhar se batate hai apki gadi complete hai apki gadi me koi khrabi nahi hai.aap gadi le ja sakte hai tho maine bola meri gadi me starting me bhi kuch problems hai tho unhone kaha ki gadi ki battery change karwa lijye maine kaha thik hai aap gadi ki battery change kar de tho junhone bataya aap bahar lagwa lijye ye 3000 rupee hamare yaha mehengi milegi apko tho maine kaha ye meri dream car hai mai isme koi compromise nahi chahta hun.tho unhone battery change kar di maine kaha gadi aap bhej dijye tho pucha gaya apka payment mode kya hoga tho maine bola cash hoga hya cheq hoga tho unhone kaha humlog cheq lete nahi hai aur cash k lite koi banda athorize nahi hai, ab mai hi kal apki gadi dene aa sakta hoon to maine kaha agar aisi koi baat hai to aap gadi ki battery niklwa lijiye tab to gadi bhej sakte hai to unhone bataya batata hu .uske baad agle din fir maine salman ji se bat ki tho salman ji ne phone mera pic nahi kiya aur jab maine megha auto p landline pe call karke apni gadi ka status pucha tho unhone call dissconnect kar di tab se lekr abtak mai sirf customer care pe baat karta rehta hun complaint number leta rehta hoon aur rely mujhe yahi milta h ki apki complaint resolve kar di gayi hai.jab kal payment lekr mera ek banda gaya gadi lene tho waha par koi work manager lady thi unhone bola customer care pe aap hamara kya kar lenge jo baar2 aap waha call karte hai agar apko chevrolet ki gadi rakhna hai thi megha auto dealers se sambandh bana k rakhye tho mere bande se thoda violence ho gayi aur usne waha se gadi uthayi nahi tho unhone dhamki di ki apko apni gadi le jani padegi warna apko yard ka bhi extra paisa dena padega ye megha auto dealer hai chevrolet ki company nahi hain aap custemer care per complaion karte rahiye aur hum log complain close karwate rahenge hamri wajah se to lucknow me cherovolet ka showroom aur workshop chal raha hai .iske pehle bhi maine ek complain ki thi[protected] ko ( [protected]) iska bhi koi jawab nahi aaya, fir maine aaj compain ki tho purani complain reopen ki meri aur 12 ghante ka samay manga .i was really reduculas poor service dealers and customer care .
Note . If you not resolve my complaint 24 hours so i have to gone Consumer Forum e.t.c.
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