| Address: Lucknow, Uttar Pradesh, 226005 |
Dear sir,
I had handed over my beat diesel car at megha auto workshop in vikas nagar lucknow for general service and for problem of excel knocking sound on 12.6.2017 at 10 am. My vehicle is only three years old with an extended warranty of five years. I was told by service executive salman that estimated cost of the service would be 5000 and the vehicle would be delivered on 13.6.17 which i okayed. But next day when i enquired about 2.20 pm about the status of my car i was told your car was not yet processed for the service and later the car was handed over in the evening at 6 pm by saying that they are unable to open any single bolt of the all four wheels of the car. Is it possible? They asked to visit next time. The workshop wasted my two days and returned after two days without any service. Besides, when i asked for a glass of water they could not provide a glass of water too. I am totally fed up with the poor service of the workshop and customer care.
You are requested to look into the matter and take appropriate action to provide better car service and customer care. Was this information helpful? | 
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