| Address: Pathanamthitta, Kerala, 690561 | | Website: deedi motors pvt limited |
Iam a customer of Chevrolet India for last four years, my vehicle CHEVROLET BEAT LS reg. no. KL 26 D 618 has done the 50, 000 km service (paid service) on 17 oct 2016, when the vehicle run only 31, 044 Km. The service was done at deedi motors Pathanamthitta under the supervision of Mr. vijo Mathew, during the service the vehicle took outside the service centre for half an hour or more and when returns service supervisor called me and told that rear left side door glass winder is defective and it costs Rs 500 + labour. Without notifying me the problem, they have already dismantled door winder and make it totally unserviceable. I have not reported such a defect because it was working well till I handed over the vehicle to the service supervisor. What I have seen from outside was someone gathered near the vehicle and three of them sat inside and one mechanic filling the oil up to level. The scene reveals that they are not replaced the oil also. This defect is created by them to achieve the target allotted to the dealer to them, (I had heard such events happened to other customers also which they are helpless to complaint about) I was not in position to pay an additional amount, already paid Rs 7214 including labour of Rs 2191 for oil and filter (which Iam not sure they have filled), air filter, coolant changing, wiper water, brake cylinder replacing. A surprising factor is there the left side door glass is lifted and shutdown by my wife during departure from home. I dropped her in midway, after that nobody were used until I handled the vehicle to the service centre. The said door winder is now hanging which cannot be used. I’m in a great disappointment. Common man like us owns a car with huge expectations.
I am expecting the concerned authorities look into the matter and help me to earn justice.
Thanking you in anticipation
Attaching documents
B ANANDAKUTTAN
VAISHNAVAM
KAITHACKAL
ANAYADI P O
PHN[protected]
[protected]
Was this information helpful? | 
