Cholamandalam Complaints & Reviews

I had a motor insurance policy from Cholamandalam. The cheque for premium given bounced due to lack of fund on the partcular date. On intimation I immediately paid the premium with fine.

In between I met an accident, however Cholamandalam, declined to pay the claim, citing the reason of checque bounce and policy discontinuation. Further they took more than 3 months to issue me a new policy.

Please let me know, If they can discontinue a policy for premium cheque bounce without giving an opportunity to the customer, also while collecting a fine for checque bounce.

I have taken a loan from Cholamandalam Bank for Two Wheeler Loan A/c No.X2WHDTW[protected] against ECS of Rs.2074/- from my above SB Account.

I have received a call from Cholamandalam bank that the server of the bank is not working properly, hence the installment of above loan is to be paid by cash. On 30.03.2009 I have paid the amount by cash vide receipt No. 1107666 and collection agent Mr. Vikram also confirmed the technical problem of the server of Cholamandalam Bank.

The above EMI was already cleared on 21.03.2009 through ECS from my Bank Account. (Copy of Bank Statement Attached).

After that I have submitted the documents with Cholamandalam bank for refund of excess payment.

On 23.04.2009 I have received a DD of Rs.1538/- bearing No. 139978 after deduction of cheque bouncing charges of Rs.536/-. After discussion I have came to know that the reason was in-sufficient funds, but as per my bank statement the funds were sufficient to clear the EMI.

I have also submitted a letter to my banker i.e. Vijay BAnk, NIT, Faridabad but that told me that ECS cannot be stoped because it is coming directly through RBI.

Continuousely I am giving call to Cholamandalam bank people and not getting any response brom them

Kindly help me to refund the amount deducted by Cholamandalam bank.

I applied a loan agaist property with this company, Firstly a exeutive name ravinder kumar take a cheque of amount of rs-2809 and also take 4000 rupees for the purpose of increasing of property value but they could not give me proper status of my application today approximately 50 days has gone but he cannot pick my phone and last time when i visited Ludhiana branch then ravinder kumar and other official and they told me they cannot do my loan when i asked tem to return my whole amount they saidi will not be returned, they also talk with me rudely and using abusive language. please take this matter seriously. Otherwise i have to go consumer court. My contact number is [protected]. Application applied on the name of Darshan lal dua, My father

Dear Sir,
I am using HDFC credit card, from last six month, last month(January) i could not able to make my payment on date, due to this reason only, HDFC recovery agent had gave me lotz of threat, they people are using slang word over phone, i am totally shocked for the behaviour of these people towards me.
know i want to sattlemant.they dont want to sattlemant also for the card,
Kindly help me, for the same ASAP.




WIth Unfeigned Regards!
Abhishek Kumar Jha

I got the 2nd hand car from the dealer(penta car, Coimbatore) were it was been fianced from cholamandalam DBS. They sold me the car whose owner was expired and after 110 days they asked me to return the car telling they cant to the name transfer and cant put the endrowsment seal.and promised me to return the Full Payment which i have lost but its almost 5 months but no response so i am going to publsh it in the Newspaper.If i don get a response...

Respected Sir
I am Md.Sitarey A/c Holder of Demat and Trading A/c in Cholamadalm BDS Securities Ltd. MY Client Id is 145M08 at Garia hat Branch Kolkata.
Sir, four Month ago I got SMS in Cell of Debit Balance of Rs.132000 and I called up to my Dealer and asked about the Debit Balance, he said to me my boss has done trading, when called him Brach Manager he was not taken any my call.
After one day my stock have Square off...

Loan Account No. XSEGTHA[protected]
Borrower - Chirag Kothari - B.com.L.L.B.

The aforesaid loan has been taken as on 23rd January, 2008 from Cholamandalam DBS. for a period of 3 years for an EMI of Rs. 6717 to be represented as on 5th Of Every month to be started from March - 2008...Till the date all emis were cleared properly.

As on 5th October, 2008, one of the emi got bounced inspite of having balance in our account.. For which we called ur customer care call center, which told us that there is no system of representation of emi which we asked for and we were told that an executive will be sent and payment can made to that person. An executive was sent by cholamandalam as on 11th October, 2008 and payment was made to him in Cash vide receipt no. 688438 to Mr. Ashfaq. So my emi for october which was bounced got cleared and no amount was due on behalf of myself.

As on 21st October, 2008 when i checked my Hsbc bank account no.[protected] from which cholamandalams emi are going through internet banking id - gr8chirag, at 10 AM - IST, there was an entry of representation of emi of rs. 6717 of choalamandalam dbs, and there was a charge of rs. 309.75 from my bank due to insufficient funds...

When i called customer care toll free no. of cholamandalam on[protected] at 10.20 AM, Indian Standard Time as on 21/10/2008, and talked with executive Miss Bhanu, she told me that there was a technical error from cholamanalam side and due to which the emi has been represented...and they are sorry for the inconvenience caused to me, When i asked for a complaint no. she said there is no system of complaint no. Loan account no. is only complaint no...

When i asked her, are you going to refund me the cheque bounce charges which has been charged to me due to technical mistake from your side, she said we don't have any such system..we only refund emi, and not charges related thereto and we are again sorry for any inconvenience which has been caused to me.I told her to give call to seniors. My call was transferred to Miss Chitra. Miss chitra also said it is a technical error from Cholamandalam DBs and we are sorry and we won't refund the charges which has been charged by our bank. and We dont have system of giving customer any complaint no. and none of our managers and superiors are going to call you back with regard to the same. Miss chitra gave me a no. [protected] on which call was made from 28440130 but the no.was constant busy.

(1) There is a mistake in your system...first you say there is no representation of emi. then you represented it.

(2) You don't have system of giving complaint no. which is generally done and which is a must for all the banks and financial institutions..and such a system is very common..If your organisation thinks such a system should not be there, then rich you won't become but famous you will be surely by your technical expertise,

(3) Payment has been made, but the system was not upadated...Updating system is your job, not of customers..I don't operate your computers..otherwise i would have done by myself...

(4) Your both executives accepted that there is a clear technical error in ur system due to which the emi was represented inspite of saying no and inspite of making payment.

(5) A lot of inconvenience has been caused to me. All banks have sorry as the last word...if there is mistake from our side, then you dont forfeit none of your charges. Late Fees, Penalty, Service Tax. Same rule is applicable to you also.There is a clear deficiency in consumer services as per the consumer protection act prevailing in India. You just cant get away just by saying sorry.

- Compensation of Rs. 20, 000/- which is calculated on the basis of following

(1) for inconvenience which has been caused to me due to disnonour of ecs without consent and due to technical mistake in your system.
(2) Wastage of Time in talking and arguing with 2 of your customer care executives...
(3) Writing this email and sending it to .
(4) Mental Harrassment.
(5) Refund the amount charged to me by HSBC bank.- Rs. 309.75
(6) Spoiling my bank statement and credit worthiness and bringing down the reputation and goodwill of myself.

You can directly deposit the money in MY HSBC Account[protected]. See i am so fast... or else we can meet in consumer court and surely in front of media... Your system is so unorganised which others should also know. so that no one comes to take loan from your bank...

Kindly take down my written request for foreclosure of this loan and refund me the compensation amount.. Your sorry is not enough. If i delay your payment and say sorry then you will accept my sorry only with late fees charges. right...so similar rule is applicable to you.

I find all your financial managers. very funny. who has made rules and your system of collecting payment and disbursing loan. Lawyers dont get loan, but i was given. from day one you are committing mistake...nothing more..Reply only with money ready and keep sorry for your wife and mother in law.. and be hero in front of them by saying that i am working in bank...not in front of me..

Chirag Kothari.
B.Com.L.L.B.

[protected]
[protected].
28440130

All nos. are written so that you can say, sir we tried to contact you but your no. was not reachable...

We have tried to send message from contact us options of your site..which showed following page..

http://www.cholamandalam.com/contactushandler.asp

Your system is really very good. A+++ from my side...now i want to see how good is your feedback..kindly don't take it as a joke, as you will forget forever to laugh after this one..