[Resolved] CIBIL Report — Cheater from service centre Toll free # [protected]

Balajii Chilamb

from Bengaluru, Karnataka

Jun 22, 2021

Address: Bangalore

Hi,
I had issue with my Samsung Fridge unfortunately I called the toll free number [protected] thinking as Samsung authorized dealer but they are not and cheated me saying from Samsung.
They tried to rectify the repair and changed some parts and charged me Rs 3450 without bill eventhough chasing for it for week but no use.
My problem with Fridge is not resolved and they are rude in answering From where they came all clueless.
I can give the phone number who attended the service [protected] (his name is Saif)
I feel they are not genuine people -
I need my money refund back which I will try to get in touch with genuine Samsung customer support

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Aug 10, 2021

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2021

Credit Information Bureau India [CIBIL] Customer Care's response Hi,
We understand your concern. Please note that TransUnion CIBIL collates credit histories into CIBIL Credit Information Reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the Credit Information Report without written confirmation from the respective credit institution/s. If you notice any inaccuracy in your CIBIL report, please reach out to us by clicking the following link: https://www.cibil.com/consumer-dispute-resolution.

We will take your dispute with the relevant bank / financial institution based on the dispute type. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.

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Comments

Shifa002

Jul 14, 2021

Same thing happened to us . Found this number [protected] online registered as Samsung help center. I called the toll free number thinking as Samsung authorized dealer but they are not and lied to us saying from Samsung.
They tried to rectifying the repair and changed some parts and charged me Rs 4500 without bill eventhough chasing for it for week but no use.
My problem with washing machine is not resolved and they are rude in answering from where they came all clueless. [protected] is the number of the person.