[Resolved] Cisf Shrikant Id Card Misuse — fraud on olx by selling phones on cheap rate
S
Shashank121990
from Delhi, Delhi
Oct 7, 2018
Address: New Delhi, Delhi, 110035
Website: Olx
Hi myself shashank jain. Today - 7-oct-2018. I got cheated on olx by giving advance ra 4000 to the cisf personel srikant. The person put a advertisemnt on olx for selling iphone x in 41000. When i see the add i talk and chat with them regarind buying. He replied mobile number and i called him. He said i m army person my name is seikant here is my id. I m posted at igi airport. I said ok no problem i can purchase iphone x i can come at igi airport. Then he denies and said its not possible to interct as it is not possible to checkout etc. I can send courier at your place also. I feel good on that. He said you can transfer some amount on paytm and rest you can give it to courier person. Deal is final in 4000 by paytm and rest is on cash. But one point noted he said i can't accept cash as i m army person so please send all money in paytm. I said ok then he said courier will take only 2 hour to your place i m sending all bill and box with him. Bill name also shows srikant soo der is no doubt. After two hours i m waiting i called him thenhe said yaah yaah courier is on the way. Then i got a call from express overnight courier on which i made rs 4000 payment beacuse shrikant tell me to tranfer money on courier company paytm. Then the courier person told me my adress and said i m on the way and said the army officer is very good man sir our compny also trust him. He take all 40000 from our company in advance soo it is prepod order as you have to pay rest 36000 soo that i can come to your place for delivery. I told him i can not give any more money without seeing mobile. He and shrikant overcall both arguing me trut me n all. This is prepaid order you have to make transfer. But this time i have some serious words with him and i have fully doubt they both are fraud. I ask him to return my money they said sir mobile toh courir compnay ke pass hai and they charge 5000 penalty from me to reverse that order. Now they have my money and also i adhar card number which they askto send me on whatsapp. I m soo tensed.
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Aug 8, 2021
Complaint marked as Resolved
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OLX India Customer Care
from Gurgaon, Haryana
Oct 8, 2018
Dear Shashank,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.
Thank you for contacting OLX!
Thanks,
Team OLX