Citruspay — Unauthorized credit card charges

josemathew123

from Idukki, Kerala

Oct 13, 2015

Address: Ernakulam, Kerala, 682307

Website: www.citruspay.com

I am Jose Mathew from Kochin. I got a call on 17th September that the call was from HDFC for redeeming my credit card reward points and that guy convinced me and told me to send the OTP number to him. As I tell that number one message come on my mobile saying that 5000 Rs deducted from my credit card number for citruspay Transaction id is CITRUSPAY38792. I do not what really happened anyway I am cheated. if needed pls call to my number [protected]. I have blocked my card within 15 minutes and I have given complaint to HDFC dispute department. I humbly request you to revert me back the amount. Otherwise i will be forced to make a complaint to police as I am forced to pay the amount to HDFC. Why I should give that money as I have not got that money. my email id is [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Citrus Payment Solutions customer support has been notified about the posted complaint.

Related Citrus Payment Solutions reviews

View all 2969 Citrus Payment Solutions Reviews

Comments

Citrus Pay Support

from Mumbai, Maharashtra

Oct 14, 2015

Hey Mathew

As informed to you on email. The transaction in question is of 17th Sept. Also the fund is already been utilized by the fraudster. Hence, we regret to inform you that we would not be able to process a refund in this case. However, if you want to get this fraud transaction investigated, please route your complaint through the Cyber Crime Cell.

Please feel free to write to us at [protected]@citruspay.com in case of any further assistance.

Regards
Sid
Team Citrus

Mhipalsingh

from Mumbai, Maharashtra

May 26, 2016