[Resolved] City Union Bank — City Union Bank cash not dispensed at atm but amount debited from account

deepakron

from Palladam, Tamil Nadu

Sep 4, 2021

Address: Arulpuram , Tiruppur

Website: www.cityunionbank.com/locator/atms

On September 3rd by 11:33 AM, I have attempted to withdraw Rs. 10000 from cub ATM in Arulpuram with ATM-Id CUBFI339, and the amount have not been dispensed but i have received the sms from HDFC bank that the amount is debited from my account but the ATM displayed temporarily out of service message. I called CUB customer service but they said to contact HDFC Bank which looped me on this but still my amount of Rs.10000 has not been credited. Awaiting for a positive reply.

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Sep 9, 2021

Complaint marked as Resolved

It was resolved by HDFC Bank and not by CUB.

City Union Bank customer support has been notified about the posted complaint.

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Comments

Lovely_devil_47

from Bengaluru, Karnataka

Oct 10, 2022

Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...