Civil Hospital Ahmedabad — misbehavior of dr. r. a. solanki

Address: Ahmedabad, Gujarat

Dear sir, on[protected], i took my mother - in-law to civil hospital ahmedabad for her ortho checkup. She is suffering from arthritis joint pain since last ten years. Since last fifteen days she was unable to walk and when we took her to a local doctor in kalol and a doctor in shalby ahmedabad he took an x ray and found a hair crack in her left leg due to weakness of her bones. He also advised us for a knee replacement surgery, which many doctors have advised us before also. My father-in-law being a retired bsnl employee have a cghs card. So for permission for the knee replacement operation we were refered to civil hospital ahmedabad. We went to the civil hospital ahmedabad and went to the opd of dr. R. A. Solanki. My mummy was on wheel chair so she and my father waited outside the opd, i went in to dr. R. A. Solanki's cabin with all her x-ray and her reports. I tried to explain him the matter and without even listening to me, the dr. Started shouting. I told him that she is on wheel chair and there is a hair crack on her left leg. We want to go for the knee replacement surgery as her knees are also in a very bad condition. Then he and one of the junior doctor came outside and checked my mummy. He said there is no hair crack. I told him that two doctors have already told us, he said i am a doctor and i know better. He clearly said that if you will do the surgery here then only i will recommend otherwise i will not. Shalby being entitled for the cghs employee and some of our relatives have gone through the same surgery there, we were comfortable in doing it there. Does it matters that where the surgery is going to be performed. Does the treatment differs if the surgery is not to be performed in the civil hospital. I guess not. I am having his case and his treatment written with me. The doctor's behavior was very bad, he was shouting all the time for no reason. Just because you are sitting at this position, you do not become a god. Taking a mbbs, md degree is not enough, if you don't have basic manners to talk. You don't have a right to misbehave and insult people who are in need and come to you with a hope. Then when i collected all my case paper and reports i humbly said that sir people come to you in need, you should not be so rude. First thing you should learn is the manner to speak. Just taking your medical degrees and sitting in this position is not enough. You should behave your attitude. Then i came out and he sends his junior doctor to me twice, he wanted the case paper back. I refused to give and said that i will be lodging a complaint to which he replied "kar do kuch nahi hone waala". Then we went to civil hospital gandhinagar, to our surprise the staff and doctors were very humble. I went to the doctors opd showed him the reports he could clearly see the hair crack he wrote some medicines, one kutccha plaster was applied on her leg and he advised for knee replacement surgery. How is it possible that one doctor can diagnose and other could not with the same reports. If people like dr. R. A. Solanki are there in the civil hospitals, then the patients are on the mercy of god. This happened with me and i am educated enough to complain and take things forward, but he is behaving the same with every other patient. Many of them are poor, uneducated and helpless. Kindly look into the matter and atleast advice dr. R. A. Solanki to behave properly with the patients. I am having the case papers of both the doctors and can send if required.
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