[Resolved]  Clay Telecom — Bad experience o[censored]sing clay in Melbourne

After all the monies we spent on buying a Clay International sim card, our experience while using it was below average and at points really bad. Their network in Melbourne was bad. And when you call their support team back in India, it seems like they don’t want to help you with your issue. After telling them zillion times, that the network wasn’t registering, our call got transferred to another person who we had to narrate the issue again. I did this thrice before giving it up and ultimately stopped using their sim card for the rest of the trip. Borrowed my sister’s number for the time that I was there and lived happily ever after !!
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May 8, 2017
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Clay Telecom Customer Care's response
Dear sanjeethans,

We deeply regret for the inconvenience caused to you.Kindly share your contact details or RAF/Invoice number so that our team can get in touch with you immediately.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay
 
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