[Resolved] Clay Telecom — Cheap company with arrogant staff

[Resolved] Clay Telecom — Cheap company with arrogant staff

J juhi juju from Delhi, Delhi Apr 18, 2016

I was tricked into buying a student connection from Clay Telecom.!! The sales guy, Aakash while pitching said the most amazing features and convenience stories o[censored]sing a student plan from clay sims.. that they are discounted and always there customer support and really cheap as well.. My first bill came after 30 days and I was in shock !! 20k for a month and they blocked my telephone and data services until we cleared the bill!! The bill was inflated by a almost 1.5 times than the usual with data services charged for twice as much as I had activated them for. My sim didn’t work for the first 3 days in UK for which the calls were charged!! It will be the worst for anyone to use any kind of services Clay provides ! Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Clay Telecom customer support has been notified about the posted complaint. Verified Support Apr 20, 2016 Clay Telecom Customer Care's response Dear Juhi, We deeply regret for the inconvenience caused to you. kindly share your RAF/Invoice number so that our customer care team can provide right resolution on this. Regards. Team-Clay Telecom
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Comments

kldpsngh56

from Delhi, Delhi

May 18, 2016

Clay Sim — Clay sim not reliable at all.

Used clay international sim in Thailand and was .. No signals whatsoever and total waste of money! Not reliable at all.

ankur376

from Moga, Punjab

Jun 8, 2016

Simply horrible!!!

I was travelling with my wife to Malaysia and opted for a Clay sim card. It was a more than pathetic experience with the network connectivity in every nook and corner of Malaysia and all the Islands we roomed around. Simply horrible!!!