[Resolved] Clay Telecom — Clay Sim Cards inflates the final billed amount

rajkumar23

from Noida, Uttar Pradesh

Nov 7, 2014

Address: New Delhi, Delhi

I had used an Australian Sim card from Clay and returned when i got back after 21 days. When i got my bill, I had to recheck my call records twice cz my bill of rs 28k for 21 days. Turned out that i was billed for calls made by person who used the number before me and for most of the calls, there was increase in the duration by them. It took me a week to get this sorted and to finally pay my bill of 8k!! Never using this again

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2014

Clay Telecom Customer Care's response Dear Raj Kumar, We tried fetching your details in our data base with your name found many with this name. Kindly provide us with your contact details that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].