[Resolved]  Clay Telecom — Clay sim cards suck big time

I was told by the sales person from clay sim cards that my international sim card for Germany would start working the moment I would land and change my sim card and also that he had tested the sim and got it for me. He took all my details and also charged my card initially for some 5000 rs as security money. And now I feel cheated … I have been here in Germany for more than 4 days now, still trying to get that clay sim card activated and the customer staff is of no use at all. I have nowhere to complain now and all m left is with this stupid sim card that doesn’t work. So clay sim cards, you guys suck big time and I want all my money back…
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Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2016
Clay Telecom Customer Care's response
Dear Customer, We deeply regret for the inconvenience caused to you. Kindly share the RAF/Invoice number so that our customer care team can provide immediate resolution on this. Regards. Team-Clay Telecom
 
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