[Resolved] Clay Telecom — Clay sims and their fraudulent bills

srishti.sanghal

from Delhi, Delhi

Aug 12, 2015

Address: New Delhi, Delhi

The most over rated international SIM card service. I used a clay sim for Thailand after hearing so much about their service from my colleagues. But With my experience they are the most over rated and expensive service. Poor network and for local calls it's really expensive as well. Bad experience

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2015

Clay Telecom Customer Care's response Dear Shrishti,

We are very sorry for the difficulties you faced with our services. The network issue is very rare of its kind, But as you have faced the issue and couldn't use our services properly. We would like to give you compensation in form of discount on billing and your next trip. Kindly share your details like RAF number or Clay number with us so that we can investigate the issue.

You can also call us on [protected] or email us at [protected]@clay.co.in with your details.

Regards
Team - Clay Telecom

Verified Support

Aug 14, 2015

Clay Telecom Customer Care's response Dear Shrishti, We deeply regret for the inconvenience caused to you. Can you share your RAF number or issued Clay number so that we can investigate the issue. You can also call us on [protected] or email us at [protected]@clay.co.in with your details. Regards Team - Clay Telecom