[Resolved]  Clay Telecom — Clay telecom has the worst customer service

Clay Telecom has the worst customer service seriously! I have been trying to get my refund of Rs 3500/- which I was overcharged 2 months back when I had used their sim card in Malaysia. Depsite them agreeing to overcharging my bill by the amount and promising the refund within 3 working days, its been 2 months now and there has been no action from their end. None of their customer care executives have been of any help. They just keep making me talk to someone new all the times. I am sure they dont care about any customer, after pocketing the monies! Its more of a torture than ease o[censored]sing their sim cards anywhere.. Really bad experience.
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Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2016
Clay Telecom Customer Care's response
Dear Surbhi, We deeply regret for the inconvenience caused to you. Kindly share the RAF/Invoice number so that our customer care team can provide right resolution on this. Regards. Team-Clay Telecom
 
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    Clay Telecom Phone
    +91 999 011 1222
    +91 11 6647 0000
    Clay Telecom Address
    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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