[Resolved]  Clay Telecom — Corrupted billing system

Clay Sim Cards have the most corrupted billing system. I got billed for 25k for a 3 day trip to Singapore where i hardly used the phone for any international calls. With already pre-activated data plan, there was no way in hell that this was true. It has taken me enough days to get the bill rectified and finally i have realised that they not only fiddle with the final amount, but also over charge everything!
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2014
Clay Telecom Customer Care's response
Dear Amita, We tried fetching your details in our data base with your name Amita and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Clay Telecom
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    367
    Pending
    7
    Resolved
    283
    Clay Telecom Phone
    +91 999 011 1222
    +91 11 6647 0000
    Clay Telecom Address
    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
    View all Clay Telecom contact information