[Resolved] Clay Telecom — Corrupted billing system
A
amita.chugh877
Sep 1, 2014
Clay Sim Cards have the most corrupted billing system. I got billed for 25k for a 3 day trip to Singapore where i hardly used the phone for any international calls. With already pre-activated data plan, there was no way in hell that this was true. It has taken me enough days to get the bill rectified and finally i have realised that they not only fiddle with the final amount, but also over charge everything!
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Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2014
Clay Telecom Customer Care's response Dear Amita, We tried fetching your details in our data base with your name Amita and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]
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