[Resolved] Clay Telecom — I used a clay international sim and my experience with their services was just horrible
N
niytm_raj
from Delhi, Delhi
Feb 18, 2016
I used a clay international sim and my experience with their services was just horrible. I landed in Australia with a dysfunctional sim card. I tried whatsoever to get it started it just wouldn’t. I finally emailed because I had no access to my phone and I got a revert after a day on that email saying that they will look into this matter and I should not worry about it, that it was a minor glitch. My sim didn’t work for the first 7 days of my trip, even though I had paid rentals for it. The remaining days, the services were on and off. Poor data topped the charts. Despite paying so much for the plan what I got I return was really crappy. Never recommending this to anyone.
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Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2016
Clay Telecom Customer Care's response Dear Customer,
We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice Number, so that our customer care team can provide immediate resolution on this.
Regards. Team-Clay Telecom
Verified Support
Feb 26, 2016
Clay Telecom Customer Care's response Dear Customer,
We still await your reply on your complaint. We request you to share your details at the earliest for quick resolution. You can also connect us at[protected] or drop an email at care.[protected]@clay.co.in. We look forward for your reply.
Regards.
Team-Clay Telecom.
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