[Resolved] Clay Telecom — Its better to be disconnected than use Clay Sim Cards
R
rohit_singla
from Delhi, Delhi
Oct 4, 2014
Using Clay Sim Cards is as good as using nothing. I was travelling to Malaysia and opted for their services, clearly which was a big mistake which i can say now. I realised that the moment i landed and till i came back, my sim never started. There were no signals, the customer support were candid in sayig that they cant do anything and to top it up they sent me a bill of some 1000 rs. 500 for minimum commitment, which i was never informed of and 500 for other rentals. Wow i actually was made to pay for a service that i didnt use at all!
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2014
Clay Telecom Customer Care's response Dear Rohit, We tried fetching your details in our data base with your name Rohit Singla and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment