[Resolved] Clay Telecom — my feedback about international sim card of clay telecom

rajat5nb

from Noida, Uttar Pradesh

Sep 18, 2017

Address: New Delhi, Delhi, 110020

Website: www.claytelecom.com

Last month, i bought international sim card of clay telecom for my trip abroad. As soon as my flight landed at the airport i failed to make a single call from my mobile phone. I tried all the methods, but the problem could not be solved. Frustrated, i contacted customer support team of clay telecom.
One of the executive from the customer support team of clay telecom asked me to insert my international sim card again as it was inserted in a wrong manner. Then after some time when i checked my mobile phone i found that network connectivity problem happening in my mobile phone was fully solved during my whole trip.

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Oct 23, 2017

Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Clay Telecom Customer Care's response Dear rajat,

We apologize for the inconvenience caused to you. We strive to support our customers with best of our services.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best regards,
Clay Team