[Resolved] Clay Telecom — NEVER USE CLAY SIM CARDS, they are a waste of money !!
G
gangaram.lal
Sep 18, 2014
They are the worst when it comes to network coverage and billing ethics. I was using their sim card for Singapre and it was a basic plan. I had given my credit card details only as a guarantee and had clearly instructed them not to charge the card. I did not even get the bills, but an amount of 15k was deducted on my card against the sim usage. After much raucous, they mailed the bill 10 days later and it was all wrong. Its a total waste of money seriously plus added headache. DISGUSTED
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2014
Clay Telecom Customer Care's response Dear Gangaram Lal, We tried fetching your details in our data base with your name Gangaram Lal and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment