Never share your credit card details with Clay sim Cards, rather prefer dealing with them in cash. I got double charged on my card once for Singapore ( destination i never travelled to ) and one for UK – my actual destination. And on asking for a relevant reason, they said it was a backend mistake but doesn’t happen regularly! Well if it happens once, it happens all the time. Definitely not using such services where they store ur details and exploit at their will.
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Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2014
Clay Telecom Customer Care's response Dear Eesha, We tried fetching your details in our data base with your name found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].
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