[Resolved] Clay Telecom — Refund unpaid

Riju Vincent

from Bengaluru, Karnataka

Mar 10, 2016

Address: 560076

On 27 Dec 2015 on my way to Dubai, I had taken a prepaid UAE SIM card No- [protected] I was told that I will be able to make calls to India. When I landed there I could make calls within UAE, receive all calls but could not call to India or anywhere else. Etisalat informed us that it was not activated. We had to pay 50 AED there for us to use this card. I had paid 1999/- rupees for the card at Chennai Airport. CLAY TELECOM IS NOT RESPONDING TO MY REFUND REQUESTS. BEWARE OF CLAY TELECOM

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

Clay Telecom Customer Care's response Dear Riju Vincent, We deeply regret for the inconvenience caused to you. Your concern has been taken on priority. Our customer care team is working on it to provide right resolution to you. Regards. Team-Clay Telecom