[Resolved]  Clay Telecom — Super bad experience with clay sim cards

Address: New Delhi, Delhi

I am happy to share my super bad experience with clay sim cards. The signals were really pathetic, and to call their customer care was a big deal, as they don’t believe in picking up distress calls and they say they are there for us to help us with issues. Well this is not it, after 15 mins of trying to get through the customer care number, when i finally did speak to the employee, he said its network issue and he cant do anything. So when i asked him if he can inform me when the issue is resolved, he outright refused and asked me call back in a few hours to check again. Well such experiences tell us how a service provider is. And clay sim cards has definitely lost all the business from company after this. Good Riddance !!
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Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
May 28, 2015
Clay Telecom Customer Care's response
Dear Nikita, Sorry for the inconvenience caused to you. We have checked our database with your name and found many with the same name. Kindly provide the contact details or RAF number. Rest assured, we are concerned about our customers and will take your matter on priority. At any point of time feel free to call us on[protected] or email us at [protected]@clay.co.in. Regards Team Clay Telecom
 
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    Clay Telecom Phone
    +91 999 011 1222
    +91 11 6647 0000
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    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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